Terms and conditions

Manole Store is an online store operated by S.C. Manole Crafting SRL, identified by unique registration number 37996643, registered at the Trade Registry under no. J11 / 589 / 18.07.2017.

Address for correspondence: Street Architect Duiliu Marcu, bl.13, sc.B, ap.22, Timişoara.
Email: office@manole-store.ro
Telephone: +4 0770 961 294

Making orders on this site involves reading and accepting the terms and conditions outlined below.

1. Definitions
Visitor – anyone who visits www.manole-store.ro.
User – anyone who creates a user account on www.manole-store.ro.
Customer or Buyer – Any person or entity who places an order on the www.manole-store.ro site.
Seller – the company S.C. Manole Crafting SRL, which operates commercially through www.manole-store.ro.
Contract – an order requested by the Customer and confirmed by the Seller, whereby the Seller agrees to sell and deliver the products requested, and the Customer agrees to acquire, receive and make payment of these products.

2. Obligations of the buyer
The Buyer has the obligation to read the Terms and Conditions outlined on this page prior to making the orders, as well as the Privacy Policy. By placing orders on our site, Customer agrees to these Terms and Conditions.

The Buyer has the obligation to provide the Seller with the correct delivery address, billing data or other required data. If the data provided by the Purchaser is incorrect, the Seller assumes no responsibility for the order’s destiny.

3. Obligations of the seller
The seller has the obligation to publish on the site accurate information on the description and price of the products, and not to engage in false or misleading marketing practices.

The seller has the obligation to deliver the requested products to the customer and to deliver the order in the agreed terms. If the order is delayed by the Seller’s fault, the Seller will notify the Customer accordingly. The Seller assumes no liability for delays caused by the courier service provider.

If the ordered product is no longer available and the payment has already been made, the Customer may solve the refund or may order other products for that amount.

4. Transport
All products ordered through the Manole Store are delivered to customers using courier services. The costs of these services are covered by the customer, unless otherwise stated on the order completion page. Any delays in delivery or product damage caused by the vendor’s services fall under its responsibility.

5. Product return
Any product can be returned, without invoking any reason, within 10 business days of receipt. The product must have no traces of use or wear and must be in the same condition as it was received.

The counter value of the product will be returned to the Customer within 10 days of receipt of the returned product. Costs associated with courier services will be paid by the Purchaser, and if the Seller has incurred the initial costs, they will be deducted from the amount to be returned. Payment will be made on terms agreed between the Customer and the Seller.

6. Product warranty
Most products available at Manole Store do not have a formal warranty. However, if they are properly maintained, as suggested by the label, they have an unlimited lifetime.

7. Use of products
Manole Store assumes no liability for improper use of the products by the Customer or in the event of accidents resulting from the use of the products. It is the duty of the Customer to be informed and to ensure that they can safely use the purchased products.

Manole Store reserves the right to modify and update these Terms and Conditions unilaterally whenever necessary. Customers and Users will be notified by email when this happens.

Updated 14.04.2017

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